Returns & Exchanges
At Just Thrive, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. All returned apparel must be in its original, unworn condition with tags still attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Package Your Items
Place the items in their original packaging or a sturdy mailer, ensuring all original tags and protective liners are included.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing